Effective Date: 1 January 2025
1. Introduction
Welcome to Martech. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
2. Use of the Website
- Prohibited Activities: You agree not to engage in any activities that are unlawful, harmful, or disruptive to our website or services.
3. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Martech or its licensors and is protected by copyright and other intellectual property laws.
- License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
4. User Content
- Responsibility: You are responsible for any content you post or submit to our website. You must ensure that your content does not violate any laws or infringe on the rights of others.
- License: By posting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute your content.
5. Limitation of Liability
- Disclaimer: Our website and services are provided “as is” without any warranties, express or implied. We do not guarantee that our website will be error-free or uninterrupted.
- Limitation: To the fullest extent permitted by law, [Your Company Name] will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
6. Indemnification
You agree to indemnify and hold [Your Company Name] harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms of Service.
7. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
9. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: info@martech.nyc
- Phone: (718) 982-6660
Fulfillment Policy
1. Quote and Order Process
- Requesting a Quote: Businesses can request a quote by contacting our sales team at sales@martech.nyc or (718) 982-6660. Please provide detailed information about the products or services you need.
- Quote Confirmation: Once we receive your request, we will provide a detailed quote. The quote will include pricing, terms, and estimated delivery times.
- Order Placement: To place an order, please review the quote and confirm your acceptance by signing and returning the quote to sales@martech.nyc. You will receive an order confirmation email once your order is processed.
2. Order Processing
- Processing Time: Orders are typically processed within 24 hours after quote acceptance. During peak seasons, processing times may be longer.
- Custom Orders: For custom or bulk orders, processing times may vary. Our sales team will provide an estimated timeline during the quote process.
3. Shipping
– Delivery Time: Estimated delivery times will be provided after the quote is accepted and processed. Please note that delivery times may vary due to factors beyond our control, such as weather conditions and carrier delays.
7. Returns and Exchanges
- Return Policy: Please contact us regarding any return issues. There may be a restocking fee for a return.
- Exchanges: If you need to exchange an item, please contact our customer support team for instructions.
8. Contact Us
If you have any questions or concerns about your order, please contact us at:
- Email: sales@martech.nyc